Thursday, 21 September 2017

BUSINESS STUDIES; CLASS 12 TERM 1 PRACTICE CASE STUDIES:
Q1. AB Ltd. has sold 1 lakh equity shares of Rs. 10 each at Rs. 12 per share to an investment banker, who offered them to the public at Rs. 20 each. Identify the method of flotation.                                                          (1)                                                                                  
 (1)

Q2. Your grandfather has retired where he is responsible for implementing the plans developed by the top management at which level of management was he working? State one more function of this level of management. (Answer: Middle level management) (Write any one function of this level).                              (1)

Q3. Just after declaration of Lok Sabha Elections 2009 results, the Bombay stock exchange s price index (Sensex) rose by 2100 points in a day. Identify the environmental factor which led to this rise.                     (1)

Q4. Mr Rahul was holding 1,000 equity shares of Infosys Limited. To raise the funds, the company offered shares in the ratio 5:1 against the shares held by him at a price below the market price, which he accepted. As the shares were in physical form, he contacted a depository participant to convert them into electronic form. Later, after few years, he needed money for his child’s education and decided to sell the shares.
(a) Name the method of issuing further equity shares by the company.
 (b) Name the term used to convert the shares into electronic form.
 (c) Advice Mr. Rahul how he can sell his shares to arrange the funds .                                                               (3)
     
Q5. Identify the type of dimension of environment to which the following are related :
i)                    Banks reducing interest rate on housing loans.
ii)                   An increasing number of working women.
iii)                 Booking of air tickets through internet.
iv)                Alcohol beverages are prohibited to be advertised on Door Darshan.                                                    (4)

Q6. On 27th September, 2015, PM NarendraModi visited the headquarters of ‘Facebook’    in California. This news was covered by ABP News Channel. The news item highlighted the following unique features of Facebook’s office:
Office spread over 4.5 lakh sq feet area of land. Within the office, the employees use skates to move from one place to another.10, 000 employees working in the office, all at same level. No cabin or separate room for any employee. There is open work place to ensure mutual understanding and team work.All meeting are held in a conference room having walls made of glass. Anyone can see with whom the manager is meeting or interacting.Focus is not on working hours, rather on quality of work. There is ample provision for leisure activities, rest rooms, widespread clean and green environment and beautiful nursery at the terrace for the employees.
On the basis of above information, answer the following questions:
a)      Name one principle of Fayol followed in the Facebook’s office.
b)      State any two values followed by the Facebook’s office.                                                                 (4)

Q7. Mr. Nath, a recently appointed production manager of Suntech Ltd. has decided to produce jute bags instead of plastic bags as these are banned by the government. He set a target of producing 1000 jute bags a day. It was reported that the employees were not able to achieve the target. After analysis he found that employees were demotivated 5 and not putting in their best for achieving the target. Mr. Nath’s behavior is good towards the employees. His attitude is always positive. So he announced various incentive schemes for the employees like:                                                                                                                                                         (5)
·         Installing award or certificate for best performance
       ·  Rewarding an employee for giving valuable suggestions
       ·  Congratulating the employees for good performance
a) Identify the functions of management highlighted in the above paragraph.
 b) State the‘ incentive’ under which the employees are motivated.
 c) State any two values which the production manager wants to communicate to the society by his work and behaviour.

Q8.     a)  'New Delhi Ltd.’ is a famous services providing company. Mr.Aman Malhotra is its Managing Director. He continuously motivates his Research and Development department that new and latest methods of doing work be explored. The provisions has also been made to give reward to those employees who will participate in a particular exploration. He also believes that two groups working on managerial and non-managerial posts are similar to two wheels of an organisational vehicle. If this vehicle (organisation) is to be driven in a right way then both the wheels should be property aligned. Mr.Aman is a successful leader. Among his employees, he has instilled the feeling that no decision will be taken without consulting the subordinates. To excel in this field, is the main motive of Mr.Amanand he paid lot of attention to  training of employees
Identify the principles of scientific management discussed above by quoting the lines
b)      Mohan always comes 1 hour late in the office and leave half an hour before the scheduled time. No penal action is taken against him. Other employees also started coming late in the office. Management is very disturbed with this and has started scolding the employees.
(a) Which management principle is being violated in the given case?
(b)  Mention one probable adverse consequence of violation of the given principle
(c) State the value being ignored by employees in above case.                                                          (3+3=6)

Q8. Tata International Ltd. earned a net profit of Rs.50 crores. Ankit the finance manager of Tata International Ltd. wants to decide how to appropriate these profits. Identify the decision that Ankit will have to take and also discuss any five factors which help him in taking this decision.                                                  (6)

Q9. Distinguish between capital market and money market on the following basis.
 a) Participants
b) Instruments Traded.
c) Duration of Securities Traded.
d) Expected Return
e) Safety                  
f) Liquidity

Q10.  Distinguish between ‘Unity of command’ and ‘Unity of direction’ on the basis of:
1.       Meaning
2.       Aim
3.       Implications                                                                                                                                                                  (3)
Q11.  Khandelwal Ltd., a tyre manufacturing concern has been established for more than ten years.  Having made good profits in the past, company wanted to expand further and hence did not declare bonus for the previous year.  The workers got agitated and trade union declared strike and demanded bonus and other facilities.  The management decided not to give into their demands.
1.       Which principle of scientific management is overlooked in the given case?
2.       State any two values overlooked by the management in the above case.                                           (3)
Q12. How does planning ‘Lead to rigidity’ and Reduce creativity’? Explain.                                                        (3)

Q13. Kiran industries is a company manufacturing office furniture.  The company chose to diversity its operations to improve its growth potential and increase market share.  As the project was important many alternatives were generated for the purpose and were thoroughly discussed amongst the members of the organization.  After evaluating the various alternatives Sukhvinder, the managing director of the company decided that they should add ‘Home interiors and Furnishings’ as a new line of business activity.
1.       Name the framework, which the diversified organization should adopt, to enable it to cope with the emerging complexity?
2.       State any two limitations of this framework.                                                                                                   (3)
Q14. Zenith Ltd. is a highly reputed company and many people wanted to join this company.  The employees of this organization are very happy and they discussed how they came in contact with this organization.
Aman said that he was introduced by present sales manager, Mr. John.
Benu said that he had applied through the newspaper and was appointed as H.R manager.
Vaibhav said that he was neither related to any of the employee of the organization nor there was any advertisement in the newspaper even then he was directly called from IIM Ahmedabad from where he was about to complete his MBA.
1.       The above discussion is indicating an important function of management. Name the function of management.
2.       The management function identified in part (a) follows a particular process. Explain the step of this process which is being discussed in the above para. (3)
Q15.  Amit and Mikki are working in the same organization but in different departments. One day at lunch time Mikki informed Amit that due to computerization some people are going to be retrenched from the organization.
Name which type of communication is this.  State any two limitations of this type of communication.
                                                                                                                                                                                                          (3)
Q16. ‘Process of planning involves certain logical steps’.  Explain the first four steps of this process.      (4)

Q17.A Company is manufacturing washing machines.  There is a well defined system of jobs with a clear and definite authority, responsibility and accountability in the company.  But people are not allowed to interact beyond their officially defined roles.  As a result the company is not able to adapt to the changing business environment.  The workforce is also not motivated due to lack of social interaction.  The company is facing problems of procedural delays and inadequate recognition to creative talents.
1.       Suggest how the organization can overcome the problems faced by it.
2.       Give any two benefits it will derive from your suggestion.                                                                         (4)
Q18. A company X Ltd. is setting up a new plant in India for manufacturing auto components. India has highly competitive and cost effective production base in this sector.  X Ltd. is planning to capture about 40% of the market share in India and also export to the tune of at least 50 lacks in about 2 years of its planned operations.  To achieve these targets, it requires a highly trained and motivated workforce. You have been retained by the company to advise it in this matter.
1.       Which sources of recruitment the company should rely upon?
2.       Which methods of training should company initiate?                                                                                  (4)
Q19. Mr. Neelesh is working as a production manager in Vohra Ltd. His subordinates are mostly engineers and qualified technicians.
As a manager, he is very strict, does not listen to any suggestions or feedbacks given by his subordinates.  He expects them to follow his instructions without any questions and does not allow them to give suggestions.
1.       What leadership style does the manager follow?
2.       Is such a leadership style beneficial for the company? Explain.
3.       State any one value being overlooked by him?                                                                                               (4)
Q20. “A supervisor is not at all required in an organization.” Do you agree? Give four reasons in support of your answer.                                                                                                                                                                                                          (4)
Q21. Sonali is the manager of a large company manufacturing garments for kids.  She plans her winter collection in the month of August itself.  Then, she ensures that there is adequate workforce.  She continuously monitors whether production is proceeding according to plans.  She asks the marketing department to prepare their promotional and advertising campaigns also.
1.       Identify and explain the concept of management explained in the above para.
2.       What characteristics feature does the above para highlight? State.                                                      (5)
Q22. Principles of Taylor and Fayol are mutually complementary. One believed that the management should share the gains with the workers, while the other suggested that employees compensation should depend on the earning capacity of the company and should give them a reasonable standard of living.
Identify and explain the principles of Fayol.
PRACTICE TEST-1
CLASS: XI
SUBJECT: BUSINESS STUDIES
NATURE AND PURPOSE OF BUSINESS
Time : 50 minutes M.M. : 25
1. When is the maximum possibility of business risk? 1

2 Point out the example of activity which at one time is economic and at other time no economic. 1

3. Mr. Purohit is a student of Class XI. He has full knowledge of all the characteristics of business. He is advising one of his friends that „Business is a bed of roses, so there is no harm in adopting it as a „career‟. Do you think Purohit is right is saying so? 1

4. To which auxiliary to trade is related the following statement? 1
i. information is business has a special significance
ii. Business can‟t be run without funds

5. Pardeep and Vijay are two friends. Both of them are doing different business. Pardeep‟s business facing changes in fashion and change in policies and he is also very upset because of tough competition. On the other hand, there is a great hurdle is there in Vijay‟s business because of the dishonesty of employees, dishonesty of customers and stricker and Lockouts. Point out the type of business risk the two friends are undergoing / suffering from. 4

6. Barkha had some such book as were rare in the market. One of her friends needed these books. Barkha sold out all those books of hers to her friends for Rs. 500 and earned a profit of Rs.1500. Can this activity of hers be called a business? Give two reasons justify your answer. 4

7. Differentiate between the following activities into business profession and employment. 4
1. Sohan is selling books on behalf of his employer
2. Reeta is participating law or doing legal practice
3. Kiran is running his private clinic
4. Chandni who a cart-vendor is selling toys in a fair

8. A famous doctor charges highly for consultation from his patients and refuses to treat the poor patients without consultation charges. He pays attention to the MR (Medical Representative) and Agents of Pharma Company and takes gifts and commission from them also. In your view, is it professional behaviour of doctor? Is he following the code of conduct of doctor? Write any three value which are not followed by doctor. 5

9. Anil, Sunil and Gita are friends. They are pursuing their MBA from IIMT, Banaras, while having a coffee during break time, they were discussing their future plans. Anil said he is planning to help his father by joining his printing press after competing MBA, Sunil on the other hand, wanted to get a job in some big company through institutions placement call. Since Gita loves children, she shared her willingness to join an NGO and use her knowledge and skill to help the under privileged children.
a) Identify and give two points of difference between Anil‟s and Sunil‟s plans?
b) How would you classify the activity which Gita is willing to pursue after college?
c) By quoting the line state the values depicted in the case.

PRACTICE TEST-2
CLASS: XI
SUBJECT: BUSINESS STUDIES
NATURE AND PURPOSE OF BUSINESS
Time : 50 minutes M.M. : 25
1. Name the document that contains all the terms and conditions of running the partnership? 1

2 Write the full name form of CIN. 1

3. What can be the maximum number of members in a Cooperative Society? 1

4. Rajesh and Ranjeet bought 20 quintal of sugar and both of them divided it equally between themselves. Are Rajesh and Ranjeet partners? Explain. 1

5. There are eight members in a private company, all of them are sailing in a boat in sea and are on a sight seeing trip. All of a sudden a storm starts blowing and all of them die. Will their company become non-existent with their death? 1

6. “From the point of view of management, sole trade organisation is the worst form of trade organisation”. Do you agree with this statement? If yes, then support your view by reasons? 4

7. You are a student of class XII you have full knowledge of different forms of business organisation. Mr. Rohan wants to set up a business. He needs your help in choosing a business organisation. He has two main expectation from the business organisation:
i. Limited Liability
ii. Continuity
What suggestion will you give to Mr. Rohan and Why? 4

8. You are a business consultant. Mr. Singh has recently retired from government service. He is 60 years old and he wants to set up a factory in order to manufacture plastic goods. He has come to consult you that you suggest to him a suitable form of business organisation. The followings are his main expectations from the business organisation. 4
i. Easy formation
ii. Flexibility in operation
iii. Sharing of profit with limited person
iv. Sufficient persons to look after various business activities
Which from of business will you suggest to Mr. Singh and why?

9. Which form of the business organisation gives all the rights to a miner member? Explain any three advantages of the above business organisation. 1+3

10. Atul, Bhagwan and Chanchal join together and set up a partnership organisation. They do the wholesale trade of “Ghee”, “Sugar” and “Pulses”. They got a document prepared, which stated the different terms and conditions in order to turn the partnership organisation smoothly and properly.
a. Tell the name of the document prepared and also clarify the
b. Values this document safeguards.

PRACTICE TEST-3
CLASS: XI
SUBJECT: BUSINESS STUDIES
BUSINESS SERVICES
Time : 50 minutes M.M. : 25
1. Name the type of banking in which internet is used to deposit and withdraw money. Give one advantage of such type of banking. 1

2 Roopam took an insurance policy for his car. Within a year he sold the car to his nephew Raghu. The car got stolen. Roopam filed an insurance claim on the insurance company. Company refused the claim, saying that Roopam is not the owner of the car.
Which principle is this based on? State the principle. 1

3. Which bank is known as the „Apex Bank‟ of India? 1

4. What is DTH? How can these services be obtained? 1

5. During the process of providing services, how is the customer involved? Explain with the help of an example. 3

6. An Asthma patient did not disclose this fact while taking life insurance policy. Name and explain the principle violated by him. 3

7. What is electronic media? Explain any two of them. 3

8. What are bonded warehouses? Give any two benefits of these. 3

9. How do banking and insurance facilitate trade and commerce? 4

10. Bank is a financial institution which accepts money on deposits, repayable on demand and also earns a margin of profit by lending money.
In the light of above statement, explain the functions of banking. 5

PRACTICE TEST-4
CLASS: XI
SUBJECT: BUSINESS STUDIES
PUBLIC, PRIVATE AND GLOBAL ENTERPRISES
Time : 50 minutes M.M. : 25
1. Give any one feature of a statutory corporation. 1

2 How is a multinational corporation able to work in various countries? 1

3. Classify the following companies as departmental undertakings, statutory corporations and government companies : RBI, HMT Ltd., Defence, Maruti Udyog Ltd. 1

4. Give names of four MNC‟s operating in India. 1

5. What do you understand by public private partnership? What kind of projects are suitable for them? 3

6. Briefly explain the role of MNC‟s in India. 3

7. “The public corporation has been the most common form of organisation for public enterprises in recent times.” State the characteristics and merits of a public corporation. 3

8. Give three points of difference between public enterprise and private enterprise. 3


9. State three benefits of joint venture. 4

10. “The basic rationale of public sector has changed significantly”. In the light of this statement, state any five steps taken by the government. 5

PRACTICE TEST-5
CLASS: XI
SUBJECT: BUSINESS STUDIES
EMERGING MODES OF BUSINESS
Time : 50 minutes M.M. : 25

1. Differentiate between e-business and e-commerce. 1

2. Give an example of C-2-C. 1

3. What is the procures of getting a business service from an outside agency called? 1

4. Mr. Nikunj uses a card to borrow money from a bank. Which card he uses? 1

5. Mr. Supriyo lives in West Bengal. He has to send books to his daughter living in Delhi within two days. Which service will he use? Why such services are gaining popularity? 3

6. Home Shop 18, Star CJ etc. are tele-shopping channels facilitating telemarketing. Which kind of service is it? What are their customer support services? Why should they be outsourced? Give name of two BPO companies working in India. 3

7. Mr. Nathan needs to transfer his money to his business partner Lalit in Delhi. He uses the new transfer techniques, what is EFT. How it is more reliable and beneficial than the traditional manual transfer. 3

8. What is plastic-money and E-money? If you have to go to on your outstation tour which will you prefer cash, cheques or plastic money? Why? Give three reasons in support of your answer. 3

9. Mr. Sudershan has started a new company. He develops his website and uses all the techniques which are new like E-commerce but to his disappointment he had to face many problems rather than smooth running. He thought he would be able to attain. Explain any four problems he had to face. 4

10. Define E-business, its meaning and scope. State the benefits of E-business.
                          BUSINESS STUDIES
                                CASE STUDIES
Q:1 Why are banks called debtors and creditors both?
Ans: Bank
Q:2 A transport company took an accident insurance policy for all its vehicles. A truck of that company carrying oranges met with an accident. Due to that accident there were damage to oranges but oranges were unloaded from that truck and reloaded to another. Due to time wasted in unloading and reloading the oranges got spoiled. Will the company get compensation for loss of oranges from the insurance company? Which principle is related with this case?
Ans: No. Principle of Causa Proxima.
Q:3 A husband took life insurance policy of his wife. After one year the couple got divorced and later on after two years the wife died. Will husband get the claim?
Ans: Yes
Q:4 A factory owner took a fire insurance policy for his factory without informing the company that he has received a notice from electricity department to get the wiring of factory repaired. After six months of taking policy the factory caught fire due to faulty wiring. Claim? Which principle?
Ans: No. Principle of Utmost good faith
Q:5 A gets his house insured against fire for Rs 10,00,000 and Rs 5,00,000 from two insurance companies resp. If a loss of Rs 8,00,000 occurs, how much compensation from different companies can be claimed? Also state the Principle?
Q:6 Which type of e business transaction is highlighted in the following cases:
i)             Complaint Lodged by a customer at the company’s call centre.
ii)            Withdrawal of money from ATM.
iii)           Employees sending their daily report through email.
iv)           Sale of used books through ebay.com
v)            Conducting surveys to determine customer’s preference.
vi)           Purchase of security locks system by Hyundai from Autocops.
vii)          Inventory and cash management of an organisation.
Ans: C2B, B2C, intra B, C2C, B2B, Intra B
Q:7 Identify the form of Public Sector Enterprise in the following cases:
i)             It is under the control of the concerned minister of the department and is a part of the govt.
ii)            It enjoys maximum autonomy in all management services.
iii)           Minimum 51% of the paid up capital is held by govt.
iv)           LIC and AIR India are the examples of this type of enterprise.
v)            This enterprise is most suitable when National security is concerned.
vi)           These enterprises are set up under a special Act of Parliament.
Ans: Departmental Undertaking, Govt company,Govt company, Statutory corporation, Departmental, Statutory Corporation.