Business Studies, Class XII

Assignment- Principles of management

MM: 21                                                                                                                                  Time 40 Min

1.    Define “Scientific management.(1)

2.    What do you mean by Paternalistic style of management(1)

3.    What is significance of Gang Plank?(1)

4.    Lok Seva Clinic does not display any information relating to any free medical treatment     to BPL(Below Poverty Line) Card holders even after the court's orders and charges high for consultation from its patients and refuses to treat poor patients. Moreover, the female medical staff does not treat such patients with due care due to insufficient salaries. It also pays attention to the medical representatives and agents of drug manufacturing companies and takes gifts and commissions also. 

     By quoting the lines, identify the principle of management which is being violated. (1)           

5.    Rohit keeps machines, materials, tools etc., ready for operations by concerned workers. Whose work is described by this sentence under functional foremanship? (1)

6.    Name two contemporary techniques of business process which are aimed at standardizing the work.(1)

7.    Shiva Ltd. was not performing well. After detailed analysis it was discovered that workers of the Production Department were not satisfied with the behavior of Mr. Ajay, the production manager, as workers were forced to work for long hours without any rest. Keeping this in view this the management decided to replace Mr. Ajay with Mr. Vijay who had recently completed his M.B.A. from IIM Ahmedabad. Mr. Vijay did a detailed analysis of work which involved heavy manual labour. He allowed small pauses to the workers so that they could recharge their energy for optimum contribution.

a) Name and explain the technique of Scientific Management adopted by Mr. Vijay.

b) He further desires to find out the best ways of doing a job. Suggest to him the technique of scientific management.

c) State the `Value’ emphasized by allowing small pauses to workers(3)

8.    Identify technique or principle of scientific management applicable in following statements :

a)         It is an extension of the principle of division of work and specialization to the shop floor.

b)        Taylor advocated separation of planning and execution functions

c)         Mental revolution involves a change in the attitude of workers and management towards each other

d)        The true intentions of management and workers are one and the same and the prosperity of the one cannot exist without the prosperity of the other

e)         It violates one of the principle given by Henry Fayol

f)         In Japanese companies, If at all workers go to strike they wear a black badge but work more than normal working hours to gain the sympathy of the management.(3)

9.    Differentiate between Time study and Motion study.(3)

10.              The directors of Bhupender Ltd., an organisation manufacturing computers, want to double the sales and have given this responsibility to their sales manager. The sales manager has no authority either to increase the sales expenses or appoint new salesmen. Hence, he could not achieve this target. Is the sales manager responsible for not achieving the target? Explain, in brief, the relevant principle in support of your answer.(3)

11.              ‘Aapka Vidyalaya’ believes in holistic development of students and encourages team building through mix of curricular, co-curricular activities. On its founders day a stage performance had to be put up, a committee of 10 prefects was constituted to plan different aspects of the functions. They all decided to use re- cycled paper for decoration. There was a spirit of unity & harmony and all members supported each other. With mutual trust and belongingness the programme was systematically planned & executed. Kartik, one of the prefects realized that unknowingly the group had applied one of the principles of management while planning & executing the programme. He was so inspired by the success of the function that he asked his father to apply the same principle in his business. His father replied that he was already using this principle. 

(i) Identify the principle of management applied for the success of the programme. 

 (ii) Write two consequences if that principle is violated (3)