Chapter 1: Nature and Significance of Management
Q1 Mr. Neeraj in a meeting said, “I am having problems with knowing the exact requirement of people in my department. I also have to coordinate with other departmental heads to know their requirements” At which level of management is Mr. Neeraj working?
(a) Supervisory level of Management
(b) Operative level of Management
(c) Middle level of Management
(d) Top level of Management
Ans (c) Middle Level of Management
Q2 Mr Amit is a perfectionist who believes in doing quality management. He prepares schedule every week that helps in minimization of efforts and wastage of time and thereby helps in achieving the targets on time. He was able to complete the target before time but still his boss was not pleased, as his team had incurred more cost than the allowed limit. Which concept Mr. Amit has followed and not followed in meeting his target?
(a) Efficient not effective
(b) Effective but not efficient
(c) Neither effective nor efficient
(d) Both effective and efficient
Ans (b) Effective but not efficient
Q3 The management of a company is good if it is able to calm down the employees if they tend to resist. What outcome the management of the company is achieving?
(a) Management helps in achieving personal objectives
(b) Management helps in development of society
(c) Management helps in achieving group goals
(d) Management helps in making a Dynamic organization
Ans (d) Management helps in making a Dynamic organization
Q4 Management has evolved like other disciplines. Students of various courses are learning and acquiring knowledge but in the actual environment it depends upon the implementation of knowledge on the basis of situation faced. What can we identify from the above statement?
(a) Management is a science
(b) Management is an Art
(c) Management is both science and art
(d) Management is neither science not art
Ans (c) Management is both science and art
Q5 Rajeev is a manager who takes care of all the duties and responsibilities to be assigned to his employees in the department. He ensures that individuals have diverse interests and have to perform different activities. The management must ensure that the efforts of the employees should be given a focus so as to achieve the organization goals through coordination. Which concept of coordination is highlighted here?
(a) Coordination ensures unity of action
(b) Coordination ensures specialization
(c) Coordination is required in functional differentiation
(d) None of the above
Ans (d) None of the above
Chapter 2: Principles of Management
Q1 During the recent visit of PM Narender modi in Facebook’s Office, he observed that all 10,000 employees are working at the same level. Which principle of management is being violated here?
(a) Centralisation and Decentralisation
(b) Equity
(c) Scalar Chain
(d) Authority and responsibility
Ans (c) Scalar Chain
Q2 Croma electronics has many stores PAN India. To ensure that there is less fraud in the billing, they decided to install billing software in each of its stores. This software will help in maintaining uniformity throughout all the stores thereby reducing the discrepancies in the billing. Which principle is being looked into by the organization?
(a) Harmony, not discor
(b) Mental revolution
(c) Method Study
(d) Science not rule of thumb
Ans (d) Science not rule of thumb
Q3 “His principles/ techniques believed in increasing workers’ efficiency” Identify “HE” in the statement above.
(a) Philips Kotler
(b) Abraham Maslow
(c) F.W. Taylor
(d) Henri Fayol
Ans (c) F.W. Taylor
Q4 Fero Ltd is producing both scooters as well as bikes. However the employees of the organization are not happy, as they are confused about the differentiation of work. Which principle Fero Ltd is violating?
(a) Unity of Command
(b) Unity of Direction
(c) Discipline
(d) Subordination of Individual Interest to general interest
Ans (b) Unity of direction
Q5 Such __________ of management enhances the social efficiency. Fill in the blank with an appropriate option:
(a) Principles
(b) Values
(c) Techniques
(d) None of these
Ans (b) Values
Q6 “The principle of Management may not be applicable in small enterprises to the same extent as in large enterprises”. Identify the feature of management highlighted here.
(a) Principles of management are behavioral
(b) Principles of management are general guidelines
(c) Principles of management are flexible
(d) Principles of management are contingent
Ans (c) Principles of Management are Flexible
Chapter 3: Business Environment
Total Questions: 5
Questions to be chosen: 2
Q1 Samsung’s sales in the premium smartphone segment has fallen upto 9% in this quarter due to fresh reports of some devices catching fire. This has led to fall in the demand and therefore fall in the price of other devices of Samsung as well. Which dimension of business environment has affected the sales of Samsung?
(a) Economic Environment
(b) Social Environment
(c) Political Environment
(d) Technological environment
Ans (d) Technological Environment
Q2 Amazon after studying the shopping styles in India came to know that people tend to buy items, which are at discounted prices. Therefore it started with the concept of Big Billion Days. This has given an advantage to Amazon to acquire leadership in India over online shopping. The other firms Flipkart, Snapdeal and Paytm are following the same pattern. Why do you feel it is important for an organization to study the market pattern to leave its competitors behind?
(a) It enables the firm to Identify opportunities and getting first mover advantage
(b) It helps the firm in coping with rapid changes
(c) It helps the firm to identify threats and early warning signals
(d) It helps in improving performance
Ans (a) It enables the firm to Identify opportunities and getting first mover advantage
Q3 Lara after completing her MBA decided to set up a store on customized apparel. For this she carried out a survey on the Indian body types to design the studies accordingly. Why do you think it is necessary for Lara to carry out such survey?
(a) Increasing competition
(b) More demanding customers
(c) Market orientation
(d) None of these
Ans (c) Market Orientation
Q4 Average rate of annual spending on packaged food has increased by 22.5% annually during the years 2010 to 2015.The survey highlighted that 76% of parents, mostly both working, with children under five year in the big cities are serving these easy-to-prepare meals at least 10-12 times per month due to increased pressures and incomes at work and actively looking for ways to simplify and save time. Which dimension of business environment is highlighted here?
(a) Technological Environment
(b) Social environment
(c) Ecological environment
(d) Economic environment
Ans (d) Economic Environment
Q5 Govt. is planning for big asset sale that involves disposal of strategic control of almost 22 PSU’s such as SAIL, Bharat earthmovers etc. Which term would you associate it with such decision?
(a) LPG policy
(b) Globalisation only
(c) Liberalisation only
(d) Privatisation only
Ans (d) Privatisation only
Chapter 4: Planning
Q1 Following is the process of planning but jumbled up. Identify the correct order:
1. Implement the plan
2. Identifying alternative courses of action
3. Setting objectives
4. Follow-up action
5. Developing premises
6. Selecting an alternative
7. Evaluating alternative courses of action
(a) 2, 3, 5, 7, 6, 4, 1
(b) 3, 5, 2, 7, 6, 1, 4
(c) 3, 2, 5, 7, 6, 1, 4
(d) 3, 5, 2, 7, 1, 4, 6
Ans (b) 3, 5, 2, 7, 6, 1, 4
Q2 Identify the type of Plan: “A plan which is a control device as well”
(a) Objective
(b) Rule
(c) Budget
(d) Programme
Ans (c) Budget
Q3 Identify the type of Plan: A plan in which the smallest details are worked out within the broad framework of a policy
(a) Objective
(b) Method
(c) Procedure
(d) Budget
Ans © Procedure
Q4 Following a pre decided plan which may not work because the circumstances have changed, brings to light which limitation of planning?
(a) Planning doesnot guarantee success
(b) Planning lacks accuracy
(c) Planning leads to rigidity
(d) Planning may not work in dynamic environment
Ans (d) Planning may not work in dynamic environment
Q5 Disco technology deals in manufacturing of LED bulbs. It plans for a successful year of production and sale this year. It has in advance given targets to all its departments and employees and therefore employees are happy about it. Identify the importance of planning highlighted above.
(a) Planning reduces wasteful and overlapping activities
(b) Planning establishes standards for controlling
(c) Planning provides directions
(d) Planning facilitates decision making
Ans (c) Planning provides directions
Q6 A saree manufacturing firm is facing competition from new entrants. In order to face new entrants the manufacturer decided to add a new product line of “designer sarees” to attract customers of higher income group. He allocated 5 crores in decoration of his new showroom. Identify the step of planning discussed above.
(a) Setting objectives
(b) Identifying alternative course of action
(c) Evaluating alternative courses
(d) Selecting an alternative
Ans (d) Selecting an alternative
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